Learn about our hosting services

Here are some answers to some frequently asked questions about our website and hosting and patient education licensing.

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What is included with hosting packages?

iHealthSpot’s website and hosting and maintenance packages are designed to give you a comprehensive, all-inclusive package that provides you worry-free maintenance of your website while helping to market your practice online. Our Pro Plus Extra and Pro Plus packages are packed with added features you won’t find anywhere else including our award-winning patient education content, search engine optimization and submission every month and the ability to update your site yourself! We also offer Pro hosting and Basic hosting but those do not offer the same value for money as the other packages. In addition, Basic hosting is only available with a Starter or Instant Website.

When we build our medical practice websites, we build them using a robust platform inside a database. This platform allows you access to feature sets like a content management system to edit your own content, secure forms and our patient education library that you would not have if you host outside our environment.

iHealthSpot can build sites in a “static HTML format and deliver the HTML files on CD to be hosted elsewhere, but these sites are more expensive to build and would not include the functionality.

Here are the features of the Pro-Plus Extra and Pro Plus packages:

  1. Use of the secure interactive forms interface for appointment requests, patient registration and health history.
  2. Licensing of award-winning physician written patient education library with animations and illustrations directly on your medical practice website. – This alone offers you the best value.*
  3. Use of our web editor EzNetPublish, which allows any administrative person in the office to make changes to the site. This user friendly platform does not require any prior knowlege of HTML programming. iHealthSpot will make up to 3 minor changes to your site each month for you at no additional charge.
  4. Complete search engine optimization, monthly submission and re-optimization as needed. This is feature enables your site to rank well on local searches. We also submit your site to Google and Yahoo! local and we use Yahoo! express submit to get you ranked faster.
  5. FREE yearly domain renewals for as long as you host your website with iHealthSpot. ($50 per year)
  6. Monthly peer-written articles fed to your website featuring topics and advancements related to your specialty.
  7. 10-15 email accounts
  8. Plenty of traffic transfer allowing for no down time.
  9. Web mail so you can access email via the web from anywhere.
  10. Nightly back-ups of your site
  11. Traffic reports
  12. Email Anti-Virus
  13. Email PDA support
  14. Private domain registration
  15. Full training on all tools
  16. 24/7 Customer support and account access

Our Pro Hosting package does not include our robust Patient Education Library and search engine optimization is done quarterly, not monthly.

  1. Use of the secure interactive forms interface for appointment requests.
  2. Use of our web editor EzNetPublish, which allows any administrative person in the office to make changes to the site. This user friendly platform does not require any prior knowlege of HTML programming. iHealthSpot will make up to 3 minor changes to your site each month for you at no additional charge.
  3. Complete search engine optimization and quarterly submission and re-optimization as needed.
  4. FREE yearly domain renewals for as long as you host your website with iHealthSpot. ($50 per year)
  5. 5 email accounts
  6. Plenty of traffic transfer allowing for no down time.
  7. Web mail so you can access email via the web from anywhere.
  8. Nightly back-ups of your site
  9. Traffic reports
  10. Email Anti-Virus
  11. Private domain registration
  12. Full training on all tools
  13. 24/7 Customer support and account access

Our Basic hosting package includes:

  1. Hosting of your website
  2. 3 email accounts
  3. Nightly back-ups

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Can I host a website iHealthSpot builds elsewhere if I cancel my hosting?

If you choose to host elsewhere, you would receive a copy of your site on a CD only IF you have hosted with iHealthSpot for a minimum of one year. The website copy would lose the functionality of the editor and forms, there would be no patient education and you would lose the search engine optimization, email accounts and yearly renewals of your domain. If you choose to cancel your hosting, you will receive a letter describing what you will get and what you will lose. You are required to sign and return this letter to initiate the process.

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Can I upgrade my hosting?

Absolutely! If your Basic hosting package is not delivering the results you’re looking for, we recommend upgrading to our more comprehensive packages. Contact Sales Directly to take advantage of our search engine marketing, patient education library, content management tools, and more!

Upgrading your package is fast and easy! There are no fees to upgrade; call now to speak to one of our representatives and we’ll be happy to find the package that’s right for you.

We also offer great additions to your website to enhance the user experience and streamline your operation: