How to clean up results



Whenever a patient fills out and submits an interactive form through your website, a notification will go out to the email address you designate.

Once you receive a notification, there are two ways to access the form entry - by login to our secure database through the email notification or logging into the database through web. Click here to get the complete user guide.

From time to time, you will want to clean up your form results to clear out information that is no longer needed. Note, you may be charged an extra fee if your account exceeds the allowable data storage limits. Please refer to your iHealthSpot hosting agreement for the specific limits.

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How do I clean up my results?

Image: Form Summary
First, download all entries from Formdesk. Second, delete all entries from Formdesk.

How to download a Formdesk Form results:

  1. Locate the form in the Formdesk system;
  2. Left-Click once on the edit icon to the left of your form;
  3. Select the Option DOWNLOAD RESULTS;
  4. Select the preferred storage format Excel is a good option)
  5. Click Next
  6. Download File should start automatically. If not, use “Click here” on the POPUP

Image: Download Results
Now that you safely stored your forms results, you can delete the form entries to avoid Over Quota Limit Charges to your account.

To clean, empty, erase all entries of a form, please follow these steps:

  1. Locate the form in the Formdesk system;
  2. Right-Click on the edit icon to the left of your form and select View Results
  3. On next screen, click on the DELETE ALL button at the bottom of the page.
Edit

How do I delete the entries in my Form?

Image: Delete All Form Entries
To clean, empty, erase all entries of a form, please follow these steps:

  1. Locate the form in the Formdesk system;
  2. Right-Click on the edit icon to the left of your form and select View Results;
  3. On next screen, click on the DELETE ALL button at the bottom of the page.

Click here to get the complete FormDesk User Guide (link Formdesk user guide)





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What if I want to update or change the email address for FormDesk notifications?



You may also contact Tech Support directly via email at support@ihealthspot.com or by phone at (877) 709-0999 during our normal business hours.