Page History: Learn about our hosting services

Compare Page Revisions



« Older Revision - Back to Page History - Newer Revision »


Page Revision: 2009/03/26 11:10


This page is a Draft, its content is not complete and might contain errors.


Here are some answers to some frequently asked questions about our website and hosting and patient education licensing.

What is included with hosting packages?

iHealthSpot’s website and hosting and maintenance packages are designed to give you a comprehensive, all-inclusive package that provides you worry free maintenance of your website while helping to market your practice online. Our Pro Plus Extra and Pro Plus packages are packed with added features you won’t find anywhere else including our award-winning patient education content, search engine optimization and submission every month and the ability to update your site yourself! We also offer Pro hosting and basic hosting but those do not offer the same value for money as the other packages. In addition, Basic hosting is only available with a Starter or Instant Website.

When we build our websites, we build them using a robust platform inside a database. This platform allows you access to feature sets like a content management system to edit your own content, secure forms and our patient education library that you would not have if you host outside our environment.

We can build sites in a “static HTML format and deliver the HTML files on CD to be hosted elsewhere, but these sites are more expensive to build and would not include the functionality.

Here are the features of the Pro-Plus Extra and Pro Plus packages.

  1. Use of the secure interactive forms interface for appointment requests, patient registration and health history.
  2. Licensing of award winning physician written patient education library with animations or illustrations that is plugged into your site. – This alone offers a huge value.*
  3. Use of our web editor EzNetPublish, which allows any administrative person in the office to make changes to the site without needing to know how to program. We will also make up to 3 minor changes to your site at no additional charge each month for you.
  4. Complete search engine optimization and monthly submission and re-optimization. This is a huge feature that enables you to rank well on local searches. We also submit you to Google and Yahoo! local and we use Yahoo! express submit to get you ranked faster.
  5. We pick up the cost of your yearly domain renewals as long as you host with us. ($50 per year)
  6. Monthly peer-written articles fed to your website featuring topics and advancements related to your specialty.
  7. 10-15 email accounts
  8. Plenty of traffic transfer allowing for no down time.
  9. Web mail so you can access email via the web from anywhere.
  10. Nightly back-ups of your site
  11. Traffic reports
  12. Email Anti-Virus
  13. Email PDA support
  14. Private domain registration
  15. Full training on all tools
  16. 24/7 Customer support and account access

If you have Pro Hosting you would receive fewer benefits; the two biggest being no patient education and search engine optimization is done quarterly, not monthly.

  1. Use of the secure interactive forms interface for appointment requests.
  2. Use of our web editor EzNetPublish, which allows any administrative person in the office to make changes to the site without needing to know how to program. We will also make up to 3 minor changes to your site at no additional charge each month for you.
  3. Complete search engine optimization and quarterly submission and re-optimization. We pick up the cost of your yearly domain renewals as long as you host with us. ($50 per year)
  4. 5 email accounts
  5. Plenty of traffic transfer allowing for no down time.
  6. Web mail so you can access email via the web from anywhere.
  7. Nightly back-ups of your site
  8. Traffic reports
  9. Email Anti-Virus
  10. Private domain registration
  11. Full training on all tools
  12. 24/7 Customer support and account access

Our Basic hosting is just that, basic. It includes:

  1. Hosting of your website
  2. 3 email accounts
  3. Nightly back-ups.

What happens if I cancel my hosting?

If you choose to host elsewhere, after hosting with us for one year you would receive the site on a CD but lose the functionality of the editor and forms, there would be no patient education and you would lose the search engine optimization, email accounts and yearly renewals of your domain. If you choose to cancel your hosting, a letter would be provided to you describing what you will get and what you will lose. You are required to sign and return this letter to initiate the process.

Can I upgrade my hosting?

Absolutely! If your Basic hosting package is not delivering the results you’re looking for, we recommend upgrading to our more comprehensive packages. Contact us now to take advantage of our search engine marketing, patient education library, content management tools, and more! Upgrading your package is fast and easy! There are no fees to upgrade; call now to speak to one of our representatives and we’ll be happy to find the package that’s right for you.

We also offer great additions to your website to enhance the user experience and streamline your operation:

  • Add online billpay for your patients with ezPatientPay™
  • Provide new and existing patients the ability to complete your intake paperwork prior to appointment time with our secure online interactive forms and downloadable PDF forms
  • Have Before and after photos? Display them with our flash photo gallery!
  • Upload any press releases, video advertisements and other marketing videos with our flash video player
  • Add a blog or message board
  • Add user registration and secure files viewer where you can post patient’s lab results securely for them to review.


ScrewTurn Wiki version 2.0.36. Some of the icons created by FamFamFam.