Page History: Domain Transfers

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Page Revision: 2009/04/27 18:39



Will my existing website go down during a domain transfer?

No. Your website will not go down because we will coordinate with your current hosting and domain registrar in such a way that services will not go down. If you cancel your services with an old provider before the domain transfer is complete, your website may go down.

How long do domain transfers take?

Domain transfers can take up to 3-5 business days. We will monitor this multiple step process for you.

Do I have to transfer my domain to you?

If you have an approved registrar that supports our managed domain nameservers, you do not have to transfer your domain to us. You would be responsible for managing your domain including annual renewals and privacy registration. See our list of approved registrars.

What information do I need in order to have you transfer my domain?

In order to facilitate a smooth transfer, we require some information including your current registrar and login information (username, password, call-in PIN, secret question and answer and any other security information required).

Will email be affected during a domain transfer?

No. Email will not be affected during a domain transfer. If you cancel services with an old provider during the domain transfer process, your email may be affected. You should make arrangements to have a new email setup prior to transferring your domain. See our email provider list.


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