Page History: Questions about your domain

Compare Page Revisions



« Older Revision - Back to Page History - Newer Revision »


Page Revision: 2009/03/19 14:46


This page is a Draft, its content is not complete and might contain errors.


NEW DOMAIN NAMES

How we register domains

iHealthSpot will register your domain with YOU as the owner. We will simply be the administrative and technical contact to manage the domain on your behalf. Our preferred registrars are Network Solutions and SRSplus.

Is there a cost to have you manage my domain?

No. As part of your iHealthSpot package, we can also manage your domain. This service is provided free of charge and includes yearly renewals and privacy registration for your primary domain. In order to manage your domain, we need to transfer it to our administrative control. This means you will still own the domain but we will manage it on your behalf.

DOMAIN TRANSFERS

Will my existing website go down during a domain transfer?

No. Your website will not go down because we will coordinate with your current hosting and domain registrar in such a way that services will not go down. If you cancel your services with an old provider before the domain transfer is complete, your website may go down.

How long do domain transfers take?

Domain transfers can take up to 3-5 business days. We will monitor this multiple step process for you.

Do I have to transfer my domain to you?

If you have an approved registrar that supports our managed domain nameservers, you do not have to transfer your domain to us. You would be responsible for managing your domain including annual renewals and privacy registration. See our list of approved registrars.

What information do I need in order to have you transfer my domain?

In order to facilitate a smooth transfer, we require some information including your current registrar and login information (username, password, call-in PIN, secret question and answer and any other security information required).

Will email be affected during a domain transfer?

No. Email will not be affected during a domain transfer. If you cancel services with an old provider during the domain transfer process, your email may be affected. You should make arrangements to have a new email setup prior to transferring your domain. See our email provider list.

DOMAIN RENEWALS

  • iHealthSpot manages my domain(s). We will manage all domain registration renewals.
  • I manage my own domain. You are responsible for all fees including annual renewals and privacy registration.

DOMAIN MANAGEMENT

Can I transfer my domain away from your management?

Yes. Once your account is current, our domain administrator will send a transfer authorization code to the registrant’s email on file.

Changing information on my domain (name, address, etc.)

To update the Registrant domain contact information, contact our domain administrator at .



ScrewTurn Wiki version 2.0.36. Some of the icons created by FamFamFam.